Anonymous Complaints

This procedure allows agents to file certain limited complaints without identifying themselves as the complainant. The alleged violation must be able to be "touched, heard or seen" without testimony or witnesses in order to be filed anonymously. Below are some other tips to assist you in filing a complaint. If you need help or have other questions, contact Pam Barnes, Professional Standards Administrator at (925) 730-4074.

In filling out the form, please note the following:

1. In the section provided for "Complainant" on form D-1 (Form D-1) simply write "Anonymous".


2. Write in the name(s) of the respondent (the person against whom the complaint is made). You MAY include the name of the Responsible Broker or Participant for an alleged violation of the Code of Ethics and/or violation of the MLS Rules & Regulations.


3. Be sure to specify which violation(s) of the Code of Ethics or Section(s) of the MLS Rules and Regulations you are citing. In identifying the item(s) please read the Articles carefully. Place the Article or Section number(s) in the proper space.


4. Anonymous complaints must be supported by evidence of the violation. For example, if it is an Article 12 (advertising) violation, the advertisement must accompany the complaint for processing.


5. Once all the necessary information is received by the Association, it will be reviewed by the Grievance Council.


6. Please note that by filing a complaint anonymously, the Association cannot reply or update the complainant as in a signed complaint.


7. In addition to the normal options of the Grievance Council, Anonymous complaints may result in a warning to the Respondent to correct the violation.